Resources: books & articles

UD Publications: General

Many of the books and articles in the General section investigate and report on design methodologies that can be incorporated into the development of ICTs, products, services or buildings.

• Universal Design Handbook (2001)

  Preiser, W.F.E. and Ostroff, E. (Editors)

  The NDA library holds a copy of the Universal Design Handbook

• International Best Practices in Universal Design: A Global Review (2006)

  Canadian Human Rights Commission.

  The NDA library holds a copy of International Best Practices in Universal Design: A Global Review

• Countering Design Exclusion (2004)

  Keates, S. Clarkson, J.

  The NDA library holds a copy of Countering Design Exclusion

• The Universal Design File: Designing for People of All Ages and Abilities (1998)

  Story, M.F., Mueller, J.L., Mace, R.L.

  The Universal Design File is available to download from the North Carolina State University (NCSU) Centre for Universal Design (CUD) website.

• Inclusive Design Toolkit (2007)

  Clarkson, P.J., Coleman, R., Hosking, I., Waller, S. (Editors)

  The content of the Inclusive Design Toolkit is also available online

• The Design of Everyday Things (1998)

  Norman, D.A.

• Inclusive Design - design for the whole population (2003)

  Clarkson, J., Coleman, R., Keates, S., Lebbon, C.

Articles/papers

• The 2nd International Conference for Universal Design 2006 Proceedings (2006)

  Kose, S. (editor)

• A Perspective on Universal Design

  Mace, R.L. (1998).

  An edited excerpt of a presentation made by Ronald L. Mace, FAIA, at Designing for the 21st Century: An International Conference on Universal Design on June 19, 1998.

  A Perspective on Universal Design is available on the North Carolina State University (NCSU) Centre for Universal Design (CUD) website.

• Accessibility, usability and universal design positioning and definition of concepts describing person-environment relationships

  Iwarsson, S., Ståhl, A. (2003).

  Disability & Rehabilitation, 25:2, 57 — 66

  Accessibility, usability and universal design positioning and definition of concepts describing person-environment relationships is available online to NDA library users.

• Design for All: Socially Responsible Design or Just Good Sense?

  Darzentas, J.S. and Darzentas, J. (2004).

  Proceedings of ETHICOMP2004 Challenges for the Citizen of the Information Society, pp. 237-249. Syros, Greece.

  The abstract of Design for All: Socially Responsible Design or Just Good Sense? is available on the ETHICOMP 2004 conference website.

• Universal Design — Clarification and Development

  Duncan, R. (2007).

  "A Report for the Ministry of the Environment, Government of Norway." The Centre for Universal Design, North Carolina State University, North Carolina.

  Universal Design — Clarification and Development (PDF document, new window) is available to download at the Norwegian Ministry for the Environment website.

• Investigating Industry Attitudes to Universal Design

  Keates, S., Lebbon, C. and Clarkson, P.J. (2000).

  Proceedings of RESNA 2000 Conference, pp. 276-278, Orlando, Florida.

  Investigating Industry Attitudes to Universal Design is available on the RESNA 2000 conference website.

UD publications: Built Environment

• Universal design for the home: great-looking, great-living design for all ages, abilities, and circumstances (2008)

  Jordan, W.A.

  The NDA library holds a copy of Universal design for the home: great-looking, great-living design for all ages, abilities, and circumstances

• Inclusive Urban Design: Streets for Life (2006)

  Burton, E., Mitchell, L.

  More information on Inclusive Urban Design: Streets for Life is available on the Elsevier website

• Building for Everyone: A Universal Design Approach

  This series of 10 booklets provides comprehensive best practice guidance on how to design, build and manage buildings and spaces so that they can be readily accessed and used by everyone, regardless of age, size ability or disability.

  The series covers the topics of the external environment, Entrances and Horizontal Circulation, Vertical Circulation, Internal Environment and Services Sanitary Facilities, Facilities, Building Types, Building Management and Planning

  Building for Everyone: A Universal Design Approach

UD publications: Products and Services

• Universal Design for Products, Services and Processes (2008)

  Erlandson, R.F.

  The NDA library holds a copy of Universal Design for Products, Services and Processes

See the General section above for more publications on product design.

Article/papers

• Evaluating the Universal Design Performance of Products

  Story, M., Mueller, J., Montoya-Weiss, M. (2002)

  Evaluating the Universal Design Performance of Products is available for download on The Center for universal Design website

• Mining our natural resources

  Ostroff, E. (1997)

  INNOVATION, the Quarterly Journal of the Industrial Designers Society of America (IDSA), Volume 16, No. 1 1997.

  Mining our natural resources is available to read online on the International Council of Societies of Industrial Design website.

• Beyond Ergonomics to Desirability: the Challenge Workshop model for inclusive design knowledge transfer to designers and industry

  Cassim J. (2006)

  Proceedings of IAUD, 2nd International Conference on Universal Design, Kyoto

• Designing the Future of Business

  Neumeier, M.

  Business Week, 13 August 2008

  Designing the Future of Business is available to read online on the Business Week website

UD publications: ICT

• Universal Access in HCI: inclusive design in the information society: volume 4 (2003)

  Stephanidis, C. (editor)

  Universal Access in HCI is available to borrow from the NDA library

• Towards an inclusive future: impact and wider potential of information and communication technologies (2007)

  Roe, P.

  The NDA library holds a copy of Towards an inclusive future: impact and wider potential of information and communication technologies

• Computers helping people with special needs: 10th international ICCHP conference proceedings (2006)

  Miesenberger, K [et al.] (editors)

  The NDA library holds a copy of Computers helping people with special needs: 10th international ICCHP conference proceedings

• Maximum Accessibility: Making your web site more usable for everyone

  Slatin, J.M., Rush, S.

  The NDA library holds a copy of Maximum Accessibility: Making your web site more usable for everyone

• Prioritizing Web Usability (2006)

  Nielsen, J., Loranger, H.

  Prioritizing Web Usability is available to borrow from the NDA library

• Web accessibility for people with disabilities (2000)

  Paciello, M.G.

  The NDA library holds a copy of Web accessibility for people with disabilities

• Building accessible websites (2002)

  Clark, J.

  The NDA library holds a copy of Building accessible websites

• Don't make me think: a common sense approach to web usability (2000)

  Krug, S.

  The NDA library holds a copy of Don't make me think: a common sense approach to web usability

• Access by Design: A guide to Universal Usability for Web Designers (2006)

  Horton, S.

  The NDA library holds a copy of Access by Design: A guide to Universal Usability for Web Designers

• Web accessibility: web standards and regulatory compliance (2006)

  Thatcher, J., Burks, M. R., Heilmann, C., Henry, S.L., Kirkpatrick, A., Lauke, P. H., Lawson, B., Regan, B., Rutter, R., Urban, M., Wadell, C.

  The NDA library holds a copy of Web accessibility: web standards and regulatory compliance

Articles/papers

• Accessible design and testing in the application development process: considerations for an integrated approach

  Zimmermann, H., Vanderheiden, G. (2008)

  Universal Access in the Information Society 7:117—128

  Accessible design and testing in the application development process: considerations for an integrated approach is available to borrow from the NDA library

• White Paper: Promoting Design for All and e-Accessibility in Europe

  Klironomos, I., Antona, M., Basdekis, I., and Stephanidis, C. (2006).

  Universal Access in the Information Society, 5: 105-119.

  White Paper: Promoting Design for All and e-Accessibility in Europe is available from the NDA library.

• A Systematic Examination of Universal Design Resources: Part 1, Heuristic Evaluation

  Law, C.M., Yi, J.S., Choi, Y.S. and Jacko, J.A. (2008).

  Universal Access in the Information Society, 7:31-54.

  A Systematic Examination of Universal Design Resources: Part 1, Heuristic Evaluation is available from the NDA library

• A Systematic Examination of Universal Design Resources: Part 2, Analysis of the Development Process

  Law, C.M., Yi, J.S., Choi, Y.S. and Jacko, J.A. (2008).

  Universal Access in the Information Society, 7:55-77.

  A Systematic Examination of Universal Design Resources: Part 2, Analysis of the Development Process is available from the NDA library

Other Universal Design Resources

Universal Design Conference Websites

• 2006 International Conference on Universal Design held in Kyoto in 2006
• Designing for the 21st Century: An International Conference on Universal Design in 2004

Universal Design Awards

See the listing of award schemes.

Universal Design Centres

See the listing of Universal Design Centres.